Privacy Policy

1. Introduction

Venddr ("we", "our", "us") operates a classifieds marketplace. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

• Account data: name, email address, phone number, date of birth, password (hashed).
• Listing data: title, description, images, price, location, category.
• Transaction data: payment method type, last four digits of payment card (we never store full card numbers).
• Usage data: IP address, browser type, pages visited, search queries.
• Communications: messages sent through our platform.

3. Children's Privacy (COPPA)

Our service is not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will delete that information immediately. If you believe we have inadvertently collected such information, please contact us at privacy@venddr.com.

4. How We Use Your Information

• To provide, operate, and improve our marketplace.
• To send transactional emails (account confirmation, listing updates, messages).
• To detect and prevent fraud, abuse, and illegal activity.
• To comply with legal obligations.

5. Sharing Your Information

We do not sell your personal data. We may share information with:

• Service providers who assist in operating our platform (hosting, payments, email).
• Law enforcement when required by law or to protect rights and safety.
• Other users only to the extent necessary for marketplace transactions (e.g., contact details when a deal is agreed).

6. Data Retention

We retain your account data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or port your personal data, and to object to or restrict certain processing. To exercise these rights, contact us at privacy@venddr.com.

8. Security

We implement reasonable technical and organizational measures to protect your data. However, no method of transmission over the internet is 100% secure. We never store raw payment card numbers.

9. Cookies & Tracking Technologies

Venddr does not use third-party tracking cookies. We use browser localStorage to store the following data locally on your device:

• venddr_cookie_consent: Records whether you have accepted our cookie/storage notice.
• venddr_user: Stores your session and authentication state so you remain logged in.
• venddr_settings: Saves your display preferences (e.g., currency, theme).
• venddr_favorites: Keeps track of listings you have saved/favorited.
• venddr_accounts: Stores linked account references for multi-account switching.

You can clear this data at any time through your browser settings. Clearing localStorage will log you out and reset your preferences.

10. Lawful Basis for Processing (GDPR)

We process your personal data under the following lawful bases:

• Contract performance: Processing necessary to provide your account, manage your listings, and facilitate marketplace transactions.
• Legitimate interest: Processing necessary for platform security, fraud prevention, and service improvement, where our interests do not override your fundamental rights.
• Consent: Processing based on your explicit consent, such as cookie/localStorage usage and marketing communications. You may withdraw consent at any time.

11. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or the United Kingdom, you have the following rights under the General Data Protection Regulation:

• Right to access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request that we correct inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention requirements.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to processing based on legitimate interests or for direct marketing purposes.
• Right to lodge a complaint: You have the right to lodge a complaint with your local data protection supervisory authority.

To exercise any of these rights, contact us at privacy@venddr.com. We will respond within 30 days.

12. Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information.

Categories of personal information we collect: Identifiers (name, email, phone number, IP address), commercial information (listings, transactions), internet activity (browsing history, search queries), and account credentials.

We do not sell your personal information. Venddr has not sold personal information in the preceding 12 months and has no plans to do so.

• Right to know: You may request that we disclose what personal information we have collected, used, and shared about you.
• Right to delete: You may request deletion of personal information we have collected from you, subject to certain exceptions.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights. You will not receive different pricing or quality of service.

To submit a CCPA request, contact us at privacy@venddr.com.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of material changes by email. Continued use of the service after changes constitutes acceptance.

14. Contact Us

For privacy questions or to exercise your rights, contact: privacy@venddr.com